Effective Date: 02.10.2024
At PuffyVapez, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
When you visit our website, we may collect certain information about your device, including:
- Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including:
- Order Information: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
When you create an account with us, we may collect certain information from you, including:
- Account Information: Your name, email address, and password.
Additionally, when you sign up to receive marketing communications from us, we may collect your email address, referred to as Marketing Information.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Account Information that we collect to set up and manage your account, provide customer support, and communicate with you about your account. We use the Marketing Information that we collect to send you marketing communications, such as newsletters, promotional emails, and special offers. If you no longer wish to receive these communications, you can opt-out at any time by following the unsubscribe instructions provided in the emails.
3. Sharing Your Information
The site may share your personal information with third parties to help us utilize your personal data as described above. This includes using Google Analytics to better understand how our customers interact with the site.
Additionally, we may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. Once your information has been shared, we cannot guarantee its safety and privacy beyond our control.
4. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests. Your information may also be transferred outside of Europe, including to Canada and the United States.
5. GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR) regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
If you would like to exercise any of these rights, please contact us using the contact information provided below. We may require additional information from you to verify your identity before responding to your request.
6. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] .
8. Additional Information
Cookies: We use cookies to enhance your browsing experience and provide personalized content. You can choose to disable cookies through your browser settings, but please note that some features of the site may not function properly if cookies are disabled.
Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children’s Privacy: Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.
Third-Party Websites: Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the Privacy Policy of every website you visit.
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
