Shipping Policy

At PuffyVapez, we are committed to providing fast and reliable shipping across the EU. Please read our shipping policy below to understand our shipping process and delivery times.

Processing Time

• All orders are processed within 1 business day after your order is confirmed. Processing times may vary depending on when the order is placed.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the size of your order.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery via the carrier’s website.

Shipping Address

Please ensure that your shipping address is accurate before placing an order, as it is not possible to change the delivery address after your order has been placed. PuffyVapez is not responsible for delays or lost packages due to incorrect shipping details.

Delayed or Missing Shipments

If your order is delayed due to unforeseen circumstances or does not arrive within the expected delivery window, please contact our support team at [email protected] with your order number and tracking details, and we will assist in resolving the issue.

Shipping Information & Delivery Times

Please note that delivery times are estimates and may be affected by delays from the shipping carrier or other factors outside of our control.